Before my book went to press, I ran a small survey of working adults: nurses, managers, parents, people carrying professional work and caregiving at the same time. One pair of numbers has not left me alone since. Asked what they do when the day's load exceeds their capacity, 88 percent said they push through. 6 percent said they ask for help. Not one respondent said their load rarely exceeds their capacity. Read that again: in this group, running past your own limit isn't the